Privacy Policy

We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

1. Information About Us

1.1  Our Site is owned and operated by Studco Building Systems UK Ltd, a limited company registered in England under company number 10399531, whose registered address is Unit 10 Carnforth Business Park, Oakwood Way, Carnforth, United Kingdom, LA5 9FD (“we/us/our”).

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of our Site, which may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. Your Rights

3.1  Personal data is any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 or, when it comes into force on 25 May 2018, EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) (collectively “Data Protection Legislation”).

3.2  As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

3.2.1  The right to be informed about our collection and use of personal data;

3.2.2  The right of access to the personal data we hold about you (see section 9);

3.2.3  The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details in section 11);

3.2.4  The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained in section 5 but if you would like us to delete it sooner, please contact us using the details in section 11);

3.2.5  The right to restrict (i.e. prevent) the processing of your personal data;

3.2.6  The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

3.2.7  The right to object to us using your personal data for particular purposes; and

3.2.8  Rights with respect to automated decision making and profiling.

3.3  If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 11 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

3.4  For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

4. What Data Do We Collect?

Depending upon your use of our Site, we may collect some or all of the following personal data:

4.1  name;

4.2  date of birth;

4.3  gender;

4.4  business/company name

4.5  contact information such as email addresses and telephone numbers;

4.6  demographic information such as post code, preferences, and interests;

4.7  financial information such as credit / debit card numbers;

4.8  Details of your visits to our Site and the resources you use;

4.9  Information about your computer (e.g. your IP address, web browser and operating system);

5. How Do We Use Your Data?

5.1  All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under Data Protection Legislation at all times. For more details on security see section 6, below.

5.2   Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails and/or newsletters), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

5.2.1  Providing and managing your account;

5.2.2  Providing and managing your access to our Site;

5.2.3  Personalising and tailoring your experience on our Site;

5.2.4  Supplying our productsandservices to you (please note that we require your personal data in order to enter into a contract with you);

5.2.5  Personalising and tailoring our productsandservices for you;

5.2.6  Replying to emails from you;

5.2.7  Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by using the links provided in those emails and at the point of providing your details);

5.2.8  Market research;

5.2.9  Analysing your use of our Site to enable us to continually improve our Site and your user experience;

5.3  With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our products andservices. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

5.4  You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

5.5  We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

6. How and Where Do We Store Your Data?

6.1  We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it.

6.2  Some or all of your data may be stored outside of the European Economic Area (the “EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our Site and submitting information to us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under Data Protection Legislation.

6.3  Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

7. Do We Share Your Data?

7.1  We may share your data with other companies in our group.

7.2  We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

7.3  We may compile statistics about the use of our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

7.4  In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.

8. What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

9. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the Data Protection Act 1998, we require the payment of a small fee, which will not exceed £10.Following the coming into force of the GDPR on 25 May 2018, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details using the contact details below in section 11.

10. Our Use of Cookies

10.1  We use cookies to facilitate and improve your experience of our Site and to provide and improve our productsandservices. Cookies are small text files placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of it.

10.2  Our Site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our Site and to provide and improve our products andservices.

10.3  By using our Site you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services, and/or parties other than us.

10.4  In addition, our Site uses analytics services which also use cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our Site. This, in turn, enables us to improve our Site and the products and services offered through it.

11. Contacting Us

If you have any questions about our Site or this Privacy Policy, please contact us by email at, by telephone on 0203 488 9655, or by post at Unit 3 Europark, A5 Watling Street, Rugby, Warwickshire CV23 0AL. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under section 9, above).

12. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.


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Studco Building Systems UK Ltd registered in England and Wales: 10399531